DROSPHARIX Money Back Guarantee Policy

At DROSPHARIX, we are committed to delivering high-quality products and exceptional customer service. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your product, we offer a comprehensive money-back guarantee to ensure your peace of mind when shopping with us.

Eligibility for Returns

To qualify for a return, please ensure that:

• The item was purchased directly from DROSPHARIX.
• The item is in its original condition, unused, undamaged, and in its original packaging.
• The return request is made within 30 days of the purchase date.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer support team at [email protected] with your order details.
2. Our team will guide you through the return process and provide a return authorization number.
3. Pack the item securely, including all accessories, and attach the return authorization number.
4. Ship the package to the address provided by our support team.

Refund Policy

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within 7-10 business days.

Exceptions

Please note that certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Items purchased on sale

Contact Us

For any questions or concerns regarding the money-back guarantee, please contact our customer support team at [email protected]. We are here to assist you and ensure your satisfaction with DROSPHARIX.